Privacy Policy

Last updated: February 28, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, email address, organization name, and payment information when you create an account and purchase credits.

We also collect information about your subscribers that you upload or import into the platform, including email addresses, names, and any custom attributes you choose to store.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send emails on your behalf to your subscribers
• Process transactions and send related information
• Track email engagement (opens, clicks) for your campaigns
• Send you technical notices and support messages

3. Data Storage and Security

Your data is stored securely on Amazon Web Services (AWS) infrastructure. We use encryption in transit and at rest, and follow industry best practices for data protection.

4. Email Tracking

When you send campaigns through Epistles, we track email opens and link clicks to provide engagement analytics. Recipients can unsubscribe from emails at any time using the unsubscribe link included in every campaign.

5. Third-Party Services

We use the following third-party services:

• Amazon Web Services (SES) for email delivery
• Stripe for payment processing
• Planning Center for optional subscriber synchronization

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.